Ultimatix Digitally Connected

Ultimatix is the internal enterprise web portal for TCS employees. The "Digitally Connected" aspect usually refers to the Ultimatix Mobile App and the modernization of the portal to keep employees connected regardless of their location.

Key Features of this Digital Ecosystem:

Imagine an employee's laptop breaks at 9:00 AM. Through the Service Hub (DigiServe) within Ultimatix, the user logs an issue. Because the system is digitally connected to inventory, it automatically checks for available replacement hardware, assigns a technician based on proximity, and updates the user via SMS. This connectivity reduces downtime by over 60%. Ultimatix Digitally Connected

When we optimize for Ultimatix Digitally Connected, we look for the specific modules that create this web of interaction. Ultimatix is the internal enterprise web portal for

| Module | Function | Connectivity Benefit | | :--- | :--- | :--- | | iEnable | Productivity & Collaboration | Seamless integration with email, calendar, and instant messaging across global teams. | | DigiServe | IT Service Management | Connects end-user requests to backend resolution teams automatically. | | ESS (Employee Self Service) | HR & Payroll | Connects employee actions directly to corporate payroll and compliance databases. | | Knome | Social Knowledge Network | Connects tacit knowledge (what people know) into explicit, searchable data. | | Ultimatix Mobile | Remote Access | Connects field employees to corporate servers via secure mobile encryption. | This mobility ensures that whether you are working

Connectivity shouldn’t end when you leave your desk. The Ultimatix mobile app (part of the digital suite) ensures you are never out of the loop.

This mobility ensures that whether you are working from home, a coffee shop, or a client site, you are always securely connected to the core.