The installer will ask: "Do you want to configure licensing now?"
Select "No, configure later." Why? Because the license file (license.lf) or dongle driver often requires a reboot after installation. It is safer to finish the software install first.
We will use InTouch 2020 as our reference, but the steps are identical for 2017 and 2023 with minor UI differences. wonderware intouch installation guide
💡 For a production HMI PC, choose Custom → deselect Development if not needed. The installer will ask: "Do you want to
| Problem | Solution |
|---------|----------|
| Setup fails at SQL step | Install SQL Server Express manually before running InTouch setup. |
| License not recognized | Ensure .lic file is in C:\ProgramData\Wonderware\Common\License\ and filename matches hostname (or use Unlimited.lic for dev). |
| WindowMaker crashes on open | Run as Admin; set compatibility mode to Windows 8; disable integrated graphics. |
| ArchestrA IDE cannot connect to Galaxy | Check SQL Browser service is running; enable TCP/IP in SQL Configuration Manager. |
| Antivirus deletes .exe after install | Exclude Wonderware folders (C:\Program Files (x86)\Wonderware, C:\ProgramData\Wonderware) from AV scanning. | 💡 For a production HMI PC, choose Custom