A red progress bar (download DA) → yellow (flash) → purple → green circle appears. Do not disconnect during this process. If you see an error, see troubleshooting below.
The suffix W-K380 is crucial. Wiko produces several "Sunny 5" variants for different regions (e.g., W-K380 for Europe/Asia, other codes for Africa or South America). Installing firmware for a different sub-model can permanently hard-brick your device. Always verify your model number in Settings > About Phone or under the battery.
Firmware is the low-level software embedded in your phone’s hardware. Unlike regular apps you install from the Google Play Store, the firmware controls the basic functions of your device. For the Wiko Sunny 5, the firmware includes:
Without correct firmware, your W-K380 will not boot. If the firmware becomes corrupted—due to a failed OTA update, malware, or improper rooting—your phone may enter a “boot loop” or become completely unresponsive (bricked).
The Wiko Sunny 5 (W-K380) is an entry-level smartphone released in September 2020, running the Android 10 Go edition . Maintaining its firmware is essential for resolving software bugs, "hang on logo" issues, or repairing "dead boots" . Firmware Specifications Operating System: Android 10 (Go Edition) . Chipset (SoC): Unisoc (formerly Spreadtrum) SC9850 . CPU: Quad-core 1.3 GHz ARM Cortex-A7 . wiko sunny 5 w-k380 firmware
Flash File Format: Typically provided as a .pac file (standard for Unisoc/Spreadtrum devices) or a scatter-based file for use with flashing tools . Download Sources
To ensure you obtain the correct version for your specific region and hardware, use these methods:
Official Support: Download factory firmware directly from the Wiko Mobile Support Portal by entering your device's IMEI number .
Third-Party Repositories: Sites like Hovatek and Scribd maintain collections of Wiko stock ROMs, including drivers and flashing tools . Flashing Guide (General Procedure) A red progress bar (download DA) → yellow
Flashing the W-K380 requires specialized tools for Unisoc chipsets. Preparation: Install the Spreadtrum/Unisoc USB Drivers on your PC . Download the SPD Upgrade Tool or Smartphone Flash Tool .
Loading Firmware: Open the flashing tool and load the .pac (firmware) file .
Connection: Power off the phone. Hold the Volume Down or Volume Up button while connecting it to the PC via USB to enter flash mode .
Process: Click the "Start" button in the tool. Once the progress bar reaches 100% and displays a "Passed" or "Success" message, disconnect the device . Hardware Overview for Firmware Matching Model Number RAM / ROM 1GB / 32GB Display 5.99" IPS, 480 x 960 pixels Battery Firmware is the low-level software embedded in your
Warning: Always back up your data before flashing, as this process will erase all user settings and files. Ensure your battery is at least 50% charged to prevent power failure during the update .
Download Wiko Stock ROM for all models (Latest Firmware) - Scribd
A very useful feature for the Wiko Sunny 5 (W-K380), particularly given its entry-level hardware (1GB RAM), is a "Smart Freeze" (or App Hibernation) capability within the firmware's battery or app management settings.
Before downloading a firmware file, confirm that your issue is software-related. You likely need fresh firmware if you experience: