The Hardware Information Does Not Match With Your Dongle Autodata -

Verify you have the correct dongle. If your workshop uses Autodata 2015, Autodata 2018, and Autodata Online (offline cache), each requires a specific dongle. Look at the sticker on the dongle—does it say "AD2018" or "AD2021"? Does the software launcher match that exact version?

Action: Try every Autodata dongle in the shop. If another dongle works, you have found the problem: you have the wrong physical key.

There are three primary categories of causes for this specific error: Verify you have the correct dongle

If the issue persists, providing more details about the dongle, the software you're using, and the exact error message can help narrow down the solution.

This is the standard fix for older versions of Autodata that run on generic dongle cracks or emulators. Why this works: This forces the software to

Why this works: This forces the software to "re-scan" your computer's hardware and update the internal configuration file to match your current machine.

This is the core solution. Because the dongle is "married" to specific hardware, you must break that marriage and re-marry it to the current (or new) hardware. but in cloned units

Autodata licenses come with a limited number of activations or a specific deactivation procedure. The exact steps depend on your version (Autodata 3.40, 3.44, 4.00, or older 2000s-era versions).

If you purchased your Autodata license from an unofficial reseller or online marketplace (eBay, AliExpress, etc.), you may have a cloned dongle. Autodata’s newer versions (3.44+) contain anti-cloning routines that detect counterfeit hardware. The error message is intentionally vague, but in cloned units, the "hardware information" inside the fake dongle never truly matches any real fingerprint.

Solution: Purchase a legitimate subscription directly from Autodata or an authorized distributor. Uninstall any pirated versions completely (use Revo Uninstaller to remove leftovers) before installing a genuine license.