To fully utilize the portal, you must register. The process is bilingual (French/Dutch) and takes less than five minutes.
Step 1: Navigate to the official URL: www.stib-mivb.be (Look for the "My STIB" or "Portal" button, usually at the top right).
Step 2: Click on "Create an account" or "Créer un compte".
Step 3: Enter your personal details:
Step 4: Accept the General Terms of Use (GTC/CGU).
Step 5: Verify your email via the confirmation link sent to your inbox.
Step 6: Log in and link your Mobib card (the smart card used for validation). You will need the card number printed on the back.
Once linked, you can reload your card online instantly. The credit is transferred the next time you validate your card on a green validator.
The portal hosts downloadable PDF maps for all Metro, Tram, and Bus lines, including the night network (Noctis). You can also view timetables for each line, broken down by stop and time of day (peak hours, weekends, holidays). This is essential for planning early morning commutes or late-night returns.
The Portail STIB-MIVB is more than a website; it is a digital contract between the city and its movers. It promises that no matter where you are in the bilingual, chaotic, beautiful capital of Europe, you have the power to navigate it efficiently. By mastering real-time data, bridging linguistic gaps, and managing crises with transparency, the portal ensures that the physical network of trams, metros, and buses functions as a cohesive unit. In the 21st-century city, the most important station is no longer a platform—it is a URL. For Brussels, that address is the STIB-MIVB portal.
The STIB-MIVB Business Portal is a specialized digital interface that allows companies to manage their employees' mobility and transport contracts with minimal paperwork.
Employee Subscription Management: Employers can request, renew, and monitor season tickets for their staff.
Refund Processing: The platform facilitates application and tracking for ticket refunds.
Billing & Invoicing: It centralizes the financial aspects of corporate transport plans, including electronic billing.
Mobility Planning: It supports the creation of company transport plans to encourage public transport use among employees. Related Portals and Digital Tools
Beyond the primary business management tool, STIB-MIVB operates several other "portals" and digital resources for specific user groups:
Open Data Portal: For developers and researchers, the Belgian Mobility Open Data Portal provides public datasets and premium APIs for Brussels' transport network.
Personal Web Account: Individual travelers can create an account to view purchase history, download payment receipts (up to 18 months old), and manage their personal MOBIB cards.
Official Mobile App: A real-time navigation tool featuring journey planning, network maps, and service disruption alerts.
Professional Services: Tailored solutions for event organizers (e.g., Event Passes) and media partners. Network Statistics at a Glance As of late 2024, the STIB-MIVB network consists of: Fleet: Over 1,300 vehicles. Lines: 4 metro lines, 18 tram lines, and 53 bus lines.
Coverage: 2,200 stops across the 19 municipalities of the Brussels-Capital Region and 11 peripheral municipalities. Professionals - STIB - MIVB