| Symptom | Likely Fix | | :--- | :--- | | "No card found" | Reseat the PCIe card. Reinstall Jungo drivers. | | Blue screen on boot | SATA mode must be IDE. Disable C-States in BIOS. | | Dongle not recognized | Install Sentinel HASP drivers manually from the DVD. | | COM terminal gibberish | Baud rate mismatch. Set to 9600 or 38400 in utility. |

Do not connect your patient drive yet. Wait for the software install.

Depending on whether you purchased the PC-3000 Express (PCIe) or the PC-3000 Portable III (USB), the physical setup differs slightly.