If the above methods fail, you must perform a hardware reset. This will erase all settings (network IP, motion detection zones, recording schedules) but may or may not erase your hard drive data. To be safe, assume you will lose custom settings.
If the above fail or you prefer official assistance: p6spro dvr password reset
If the backdoor logins fail and you cannot use the app, you must perform a physical reset. This method erases all settings including network configurations, user accounts, and recording schedules. It does NOT delete your recorded video footage (the hard drive remains intact), but you will need to reconfigure the DVR from scratch. If the above methods fail, you must perform a hardware reset
These methods will not erase your recorded video footage. They only reset the admin password or bypass the lock screen. If the backdoor logins fail and you cannot
Before diving into the reset methods, it helps to understand why resetting a P6SPro is unique. Unlike a smartphone, a DVR stores critical surveillance footage. If a thief steals your DVR, a simple "factory reset" button would allow them to wipe the evidence instantly. Consequently, the P6SPro requires proof of ownership or physical access to reset.
Common reasons for needing a reset include: