Generic OBD2 scanners (like the ones auto parts stores use for free) often cannot read Mercedes-specific immobilizer codes. You need a specialized scanner.
This is the most common cause of Error 13. The EIS is the module located behind the key cylinder. Inside this unit are infrared sensors and contacts that read the key. Over time, these contacts wear out or get dirty. If the EIS cannot read the key, it sends the "Lock" signal (Error 13) to the ECU. mercedes sprinter vito start error 13 skacat
The severity of the repair depends on which part failed: Generic OBD2 scanners (like the ones auto parts
If you are comfortable with soldering and hex editors: If you are comfortable with soldering and hex editors:
Note: For the average owner, this is too risky. One wrong byte, and you need a new $1,500 steering lock module.
If you are a DIY mechanic with diagnostic skills, here is the verified workflow to fix Error 13.
Without a specific definition of "error 13" in your context, here are some general steps and common issues that might cause errors in these vehicles: