Because LG shut down its servers, you cannot use LGUP (LG’s official tool) to fix IMEI issues. Technicians rely on:
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If Method 1 fails, the IMEI is truly missing from the NVRAM. You need to write it back using Qualcomm’s diagnostic tools. Because LG shut down its servers, you cannot
Requirements: Qualcomm QPST (v2.7), QXDM Professional, USB Diag drivers, and your original IMEI number (printed on the phone's SIM tray). If Method 1 fails, the IMEI is truly missing from the NVRAM
In LGUP, select "REFURBISH" (to keep IMEI) or "CHIP ERASE" (to completely reset partitions). Note: CHIP ERASE will wipe everything, including the corrupted IMEI lock. If your IMEI is showing "0," use CHIP ERASE. This often forces the phone to re-read the buried backup.
Result: 60% of IMEI issues are solved by a correct, clean flash.