| Channel | How to Reach | Typical Response Time |
|---------|--------------|-----------------------|
| Technical Help Desk (Jupyter, Git‑Lab) | Help → Submit Ticket (choose “Engineering Link – Technical”) | 1–2 h (weekday) |
| Course TAs | Discussion Forum → @TA‑Name or Zoom office hours (Mon 2–4 pm) | Within 24 h |
| Instructor | Email: professor.smith@juf.edu (subject: [E569] …) | Within 48 h |
| Peer Study Groups | Discord channels: #lab‑1, #project‑team‑A | Instant chat |
| Accessibility Services | Contact accessibility@juf.edu for captioned videos, alternative formats. | 2–3 business days |
| Step | Action | Screenshot / Tips | |------|--------|-------------------| | 1. Verify Enrollment | Log in to the university portal (myJUF). Under My Courses, you should see JUF‑E569 – Engineering Link. If not, contact the registrar. | | 2. Activate SSO | Click the “Engineering Link” icon → you’ll be redirected to the CAS login page. Use your university credentials (username + password). | | 3. Accept the Terms | The first time you enter the platform you’ll see a “Terms of Use & Data Privacy” dialog. Check the box and click Accept. | | 4. Set Up Two‑Factor Authentication (2FA) | Recommended for security. Go to Profile → Security → Enable 2FA. You can use an authenticator app (Google Authenticator, Authy) or receive SMS codes. | | 5. Confirm Email | An automated email is sent to your university address. Click the verification link inside to unlock the Grades and Feedback sections. | | 6. Join the Course Discord (Optional) | A permanent link is posted in the “Announcements” board. This is the informal chat channel for quick questions. | jufe569 eng link
| Practice | Why It Helps |
|----------|--------------|
| Start Early – Clone repos and open notebooks the day the lab is released. | Gives you buffer time for debugging and instructor Q&A. |
| Use the Discussion Forum – Post specific questions (include error messages, code snippets). | TAs monitor tags and answer within 24 h. |
| Version Control Discipline – Commit after each logical step, write clear commit messages (git commit -m "Add mesh generation for beam"). | Makes it easy to roll back and shows progress to instructors. |
| Automated Tests – Run the provided unit tests locally before submitting. | Catches most syntax/logic errors early, improves auto‑grade score. |
| Backup – Export your notebooks (File → Download as → .ipynb) nightly to your personal cloud storage. | Protects against accidental data loss. |
| Check Rubrics – Each assignment page has a downloadable rubric PDF. | Aligns your work with grading criteria, reduces surprise deductions. | | Channel | How to Reach | Typical