The label on the bottom of your router will show:
Do not proceed without these details.
Huawei distributes generic firmware via their consumer support site. Huawei Hg658 V2 Firmware Download
| Issue | Likely Cause | |--------|----------------| | "Wrong image" error | Firmware is for a different ISP or hardware revision. | | Router won't boot after upgrade | Bricked. Requires serial TTL recovery or ISP replacement. | | No DSL sync after upgrade | VDSL/ADSL calibration data lost – need original ISP firmware. | The label on the bottom of your router will show: