How To Reset Multistar Dvr Password Full -

Before attempting hardware or firmware resets, check for a software-based recovery option.

Step 1: On the DVR’s direct monitor display (connected via VGA/HDMI), right-click to open the main menu. Alternatively, open the Multistar CMS client or web interface on your computer.

Step 2: When prompted for a username and password, enter a wrong password 3 times. A “Forgot Password” or “Reset via Security Question” button should appear.

Step 3: If you see a security question, answer it correctly. Many Multistar units use default questions like “What is your pet’s name?” If you never set one, try leaving it blank or typing “admin”.

Step 4: Alternatively, a “Send Reset Code” option may appear. This sends a 6-digit code to the registered email address configured in the DVR. If you have access to that email, enter the code and set a new password.

Note: Most legacy Multistar DVRs do not have an online password recovery feature. You will need Method 2 or 3.

If you cannot access the menu to generate a code, or if the DVR is older, a hardware reset is the most reliable option. This clears the internal CMOS memory, wiping all settings—including the password—and returning the device to factory defaults.

Warning: This will erase all camera settings, network configurations, and motion detection zones. You will need to reconfigure your system afterward.

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Forgetting the password to your Digital Video Recorder (DVR) is a common issue. It can be frustrating when you need to review footage or change settings but are locked out of the system. Multistar DVRs, widely used in security setups, have several built-in methods to recover or reset a lost password.

This guide covers the most effective ways to reset your Multistar DVR password, ranging from simple interface tricks to contacting technical support.

If your Multistar DVR has a physical Clear CMOS jumper on the motherboard, you can reset the password without any software.

Step 1: Power off the DVR and unplug all cables (including the hard drive power to be safe).

Step 2: Open the DVR case by removing screws on the back/top. Locate the main circuit board.

Step 3: Look for a small jumper (a plastic cap covering two or three pins) labeled CLR_CMOS, RESET, PWD_CLEAR, or J1, J2.

Step 4: Move the jumper from its default position (e.g., pins 1-2) to the reset position (e.g., pins 2-3). If there is no jumper, touch the two pins with a metal screwdriver for 10 seconds.

Step 5: Power on the DVR for 30 seconds, then power off. how to reset multistar dvr password full

Step 6: Return the jumper to its original position. Close the case and power on.

Step 7: Log in with admin / admin or admin / (blank).

Warning: This method is model-dependent. Some Multistar boards lack a physical jumper, and shorting the wrong pins can damage the DVR.

This is the most effective method for 90% of Multistar DVRs. It does not require the old password, but it will erase all settings (network config, motion detection zones, user accounts). Recording footage remains intact on the hard drive.

Step 1 – Identify your DVR model: Look at the sticker on the bottom or back of the DVR. Find the Model Number (e.g., MDVR-04, H.265-4CH, or XVR-108). Also note the chipset if visible (Hi3516, Hi3520, etc.).

Step 2 – Obtain the universal reset firmware: Multistar devices often use a generic firmware signature. Search for:
"Multistar DVR reset password firmware" or "unlock_hik_hisec.bin" (Many clones share this method).
Alternatively, contact Multistar support at support@multistar.com with your model and serial number. Request the “factory reset firmware” or “password reset tool.”

Step 3 – Prepare the USB drive:

Step 4 – Power down the DVR: Unplug the power adapter from the DVR or the wall outlet. Before attempting hardware or firmware resets, check for

Step 5 – Insert USB and boot into recovery mode:

Step 6 – Wait for the reset process: The DVR will load the firmware from the USB. This takes 2–5 minutes. Do NOT power off during this process. When complete, the DVR will reboot automatically.

Step 7 – Default credentials: After reboot, remove the USB drive. Default login is:

Step 8 – Reconfigure your settings: You will need to set date/time, network, and recording schedules again. The old footage remains on the HDD, and you can view it immediately.

Important: After a hard reset, you will lose all video footage settings. You will need to reconfigure motion detection and recording times.

Many budget-friendly DVR brands, including Multistar, use generic DVR firmware. Because of this, "Master Password Calculators" found online often work.

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