Skip to content Download the panel’s 1000+ event history to diagnose false alarms or faults.
The software you need depends on the age of your panel: gent vigilon programming software download
If you have a Vigilon Plus panel, you are looking for "Gent Loop Explorer." Download the panel’s 1000+ event history to diagnose
For classic Vigilon Tools, order hardware key Gent Part No. 55700-100 (USB dongle). For HCT, request a Honeywell Config Tool license tied to your PC’s MAC address or an iLok dongle. The software you need depends on the age of your panel:
This guide details the official process for obtaining the software, the hardware requirements, and an overview of the programming environment.
If your system was installed by a Gent-approved company:
