After you have successfully completed the install, adopt these habits to avoid future corruption:
Even with the best preparation, errors occur. Here is a troubleshooting table for the Gent Vigilon Commissioning Tool install:
| Error Code | Message | Solution |
| :--- | :--- | :--- |
| 0x80004005 | Unspecified error (Jet DB) | Set Windows Regional format to English (United Kingdom) or English (US). Reboot. |
| Error 53 | File not found: rst32.ocx | The installer failed to register controls. Open CMD as Admin and run regsvr32 rst32.ocx from the install folder. |
| SQL Connection Fail | Cannot connect to (local)\SQLEXPRESS | Open SQL Server Configuration Manager > Enable TCP/IP protocol > Restart SQL Service. |
| Dongle Not Found | No license key present | Reinstall Sentinel HASP drivers manually from C:\Program Files (x86)\Gent\Drivers\. Try a different USB port. |
| Runtime Error 13 | Type mismatch | This occurs when opening an old database in a new software version. Export the site data as CSV and re-import. | gent vigilon commissioning tool install
Install the USB Driver
Install the Sentinel Hardware Key Driver After you have successfully completed the install, adopt
Select Installation Type
Complete the Wizard
Once your Gent Vigilon commissioning tool install is successful, follow these professional habits:
During a typical Gent Vigilon Commissioning Tool install, you may see a dialog saying "Setup cannot overwrite file msvcr100.dll". Choose "Keep the existing file" – do not overwrite system DLLs. Install the USB Driver
Even experienced engineers face issues. Here are the top 5 failures and fixes.
If your installation is beyond repair, here is the nuclear clean-up procedure: