The I-240W-A has seen multiple firmware generations. Typical version strings include:
Important: Firmware is not interchangeable. Versions are often customized per ISP. Flashing the wrong firmware (e.g., a Bell Canada version on an AT&T unit) will likely brick the device. firmware modem alcatel lucent i-240w-a
Most users don't know there is a second login for the "Admin" account (not User). Select the firmware file and click “Upgrade”
Note: If your ISP locked the firmware, you might need to call them to ask for "Remote Management turn off" to gain full control. The I-240W-A has seen multiple firmware generations