The DCOM 35G is a USB modem (dongle) used to access 3G or 4G internet services. While many modems are "plug-and-play," they often require specific software (a dashboard) to be installed on your computer to manage the connection.
If you are using a DCOM 35G device with a Movitel SIM card, you may need to perform a setup process if the device is unrecognized by your computer or if it connects but does not load web pages.
Many users fail because they plug in the modem before installing the software. Here is the correct order for a flawless setup.
The optimal "download setup" for D-COM 35G on Movitel requires obtaining the driver package from the carrier's official top-level domain. Users should verify digital signatures and configure the APN manually if the auto-setup fails. This ensures stable connectivity for data sessions.
In the dashboard settings (usually Tools → Profile Management), create a new profile:
| Field | Value | |--------------|------------------------| | Name | Movitel Internet | | APN | movitel | | Username | (leave blank) | | Password | (leave blank) | | Auth. Type | None / PAP |
Save and select this profile.
If you want links and specific files, tell me your OS and the exact DCOM-35G Movitel model/revision (label on device). dcom 35g movitel download setup top
Movitel 3.5G D-com modem typically includes its setup software directly on the device. When you plug it into a computer, it should automatically prompt you to install the Mobile Partner dashboard. ZTE Official Website Installation Steps Plug and Play
: Insert the USB modem into an open USB port. Windows should automatically detect it and launch the installation wizard. Manual Setup : If it doesn't start automatically: My Computer File Explorer Find the drive labeled D-com 3.5G Navigate to the folder and run AutoRun.exe Software Interface
: Once installed, open the dashboard to manage your connection and check your balance. ZTE Official Website Manual Configuration (APN Settings)
If the software is installed but you cannot connect, you may need to manually verify the Movitel Mozambique APN Settings Profile Name : Movitel Internet Access Number Username/Password : Leave blank m2msupport.net Alternative Software & Drivers
If your device is not being recognized, you may need updated drivers for your operating system: HUAWEI Modems (Common for D-com) : Drivers can often be found through the HUAWEI Support Global page or third-party sites like DriverScape for specific models like the E303. ZTE Modems
: Official manuals and potential driver links for models like the MF193M are available on the ZTE Devices Support Universal Tools
: For advanced users looking to unlock or service the modem, DC-unlocker is a common third-party tool. Microsoft Learn Learn more Movitel Mozambique APN Setup Guide | PDF - Scribd The DCOM 35G is a USB modem (dongle)
The Movitel D-Com 35G (typically a 3G USB modem) is a widely used device for high-speed mobile internet in Mozambique. Setting it up involves installing proprietary management software that handles driver recognition and network connection. 1. Download and Setup Process Movitel D-Com
devices are "Plug-and-Play," meaning the necessary setup files are stored directly on the USB hardware. Initial Connection: Plug the D-Com 3G modem into an available USB-A port on your computer.
Automatic Installer: If you are using Windows, a notification or an AutoPlay window usually appears. Select "Run setup.exe" or "Install Movitel D-Com " to begin. Manual Setup: If the installer doesn't start automatically: Open This PC or My Computer. Locate the removable drive labeled "Movitel" or "
Double-click the setup.exe or install.exe file within that folder to start the installation wizard.
Installation Steps: Follow the on-screen prompts, accept the terms, and choose your installation directory. Your computer may require a restart to finalize driver integration. 2. Network Configuration (APN Settings)
Once the software is installed, the modem must be configured to communicate with Movitel’s network. While most
devices come with preset APN profiles for one-click connection, you may need to enter them manually if the connection fails. APN (Access Point Name): internet Dial Number: *99# (standard for most 3G modems) Many users fail because they plug in the
Authentication: None (leave username and password fields blank) 3. Using the Management Software
The Viettel D-Com 3G software (Movitel's parent company) provides several key management features:
Connect/Disconnect: A primary button to toggle your internet access.
Real-time Status: Displays signal strength, current network type (HSPA+, 3G, or 2G), and data usage.
SMS & USSD: You can send text messages and use USSD codes (e.g., *150#) to check your balance or buy data packages directly from the computer interface. 4. Troubleshooting Common Issues
Modem Not Detected: Ensure the SIM card is inserted correctly in the internal slot before plugging the modem into the PC. Try a different USB port if the LED light does not blink.
Windows 10/11 Compatibility: If the software fails to launch, right-click the setup file and select "Run as Administrator" or use Compatibility Mode for Windows 7.
Slow Speeds: Position the modem near a window or use a USB extension cable to improve signal reception.
For official support or to purchase data bundles, you can visit the Movitel Mozambique website. Update drivers through Device Manager in Windows
| Rates* | |
| Domestic Calls | $0.09 per minute |
| International Calls | *Cost for international calls varies by country. See the FAQ for details. |
| Video Interactive Phone (VIP) calls | $5.88 per session (28 min session) |
| Tablet Usage (ODOC content) | Free |
| AIC Tablet Usage (entertainment) | $0.04 per min. |
| AIC Tablet Usage (messaging) | $0.04 per min. |
| F&F Message/Photo sent | $0.25 per msg or photo (8,000 char max) |
| F&F eCard Sent | $0.25 per eCard |
| F&F Voicemail | $0.50 per voicemail |
| Transaction Fees |
Ancillary transaction fees have been eliminated. No additional fees are imposed by ICS Corrections. Please note that if using Western Union to purchase Prepaid Collect services, Western Union will charge a fee of $5.50 when using its SwiftPay product. Deposit services through Access Corrections for AIC Communications and Trust Deposit fees will remain the same. |
* Certified check or money order only for purchase by mail; we are sorry, but personal checks are not accepted.
** See also Prepaid Collect refund process and Debit refund process below.
| Deposit Amount | Web | Lobby Kiosk | Lockbox |
| $0.01 - $25.00 | $1.95 | $3.00 | FREE |
| Walk-In Location | $3.95 | ||
| Deposit Amount | Web | Phone | Lobby Kiosk |
| $0.01 - $19.99 | $2.95 | $3.95 | $3.00 |
| $20.00 - $99.99 | $5.95 | $7.95 | $3.00 |
| $100.00 - $199.99 | $7.95 | $8.95 | $3.00 |
| $200.00 - $300.00 | $9.95 | $10.95 | $3.00 |
| Walk-In Location | $5.95 | ||
| Service | Fee Amount |
| GettingOut Online (Domestic Credit Card) | $0.00 fee per transaction |
| GettingOut Online (International Credit Card) | $0.00 fee per transaction |
The DCOM 35G is a USB modem (dongle) used to access 3G or 4G internet services. While many modems are "plug-and-play," they often require specific software (a dashboard) to be installed on your computer to manage the connection.
If you are using a DCOM 35G device with a Movitel SIM card, you may need to perform a setup process if the device is unrecognized by your computer or if it connects but does not load web pages.
Many users fail because they plug in the modem before installing the software. Here is the correct order for a flawless setup.
The optimal "download setup" for D-COM 35G on Movitel requires obtaining the driver package from the carrier's official top-level domain. Users should verify digital signatures and configure the APN manually if the auto-setup fails. This ensures stable connectivity for data sessions.
In the dashboard settings (usually Tools → Profile Management), create a new profile:
| Field | Value | |--------------|------------------------| | Name | Movitel Internet | | APN | movitel | | Username | (leave blank) | | Password | (leave blank) | | Auth. Type | None / PAP |
Save and select this profile.
If you want links and specific files, tell me your OS and the exact DCOM-35G Movitel model/revision (label on device).
Movitel 3.5G D-com modem typically includes its setup software directly on the device. When you plug it into a computer, it should automatically prompt you to install the Mobile Partner dashboard. ZTE Official Website Installation Steps Plug and Play
: Insert the USB modem into an open USB port. Windows should automatically detect it and launch the installation wizard. Manual Setup : If it doesn't start automatically: My Computer File Explorer Find the drive labeled D-com 3.5G Navigate to the folder and run AutoRun.exe Software Interface
: Once installed, open the dashboard to manage your connection and check your balance. ZTE Official Website Manual Configuration (APN Settings)
If the software is installed but you cannot connect, you may need to manually verify the Movitel Mozambique APN Settings Profile Name : Movitel Internet Access Number Username/Password : Leave blank m2msupport.net Alternative Software & Drivers
If your device is not being recognized, you may need updated drivers for your operating system: HUAWEI Modems (Common for D-com) : Drivers can often be found through the HUAWEI Support Global page or third-party sites like DriverScape for specific models like the E303. ZTE Modems
: Official manuals and potential driver links for models like the MF193M are available on the ZTE Devices Support Universal Tools
: For advanced users looking to unlock or service the modem, DC-unlocker is a common third-party tool. Microsoft Learn Learn more Movitel Mozambique APN Setup Guide | PDF - Scribd
The Movitel D-Com 35G (typically a 3G USB modem) is a widely used device for high-speed mobile internet in Mozambique. Setting it up involves installing proprietary management software that handles driver recognition and network connection. 1. Download and Setup Process Movitel D-Com
devices are "Plug-and-Play," meaning the necessary setup files are stored directly on the USB hardware. Initial Connection: Plug the D-Com 3G modem into an available USB-A port on your computer.
Automatic Installer: If you are using Windows, a notification or an AutoPlay window usually appears. Select "Run setup.exe" or "Install Movitel D-Com " to begin. Manual Setup: If the installer doesn't start automatically: Open This PC or My Computer. Locate the removable drive labeled "Movitel" or "
Double-click the setup.exe or install.exe file within that folder to start the installation wizard.
Installation Steps: Follow the on-screen prompts, accept the terms, and choose your installation directory. Your computer may require a restart to finalize driver integration. 2. Network Configuration (APN Settings)
Once the software is installed, the modem must be configured to communicate with Movitel’s network. While most
devices come with preset APN profiles for one-click connection, you may need to enter them manually if the connection fails. APN (Access Point Name): internet Dial Number: *99# (standard for most 3G modems)
Authentication: None (leave username and password fields blank) 3. Using the Management Software
The Viettel D-Com 3G software (Movitel's parent company) provides several key management features:
Connect/Disconnect: A primary button to toggle your internet access.
Real-time Status: Displays signal strength, current network type (HSPA+, 3G, or 2G), and data usage.
SMS & USSD: You can send text messages and use USSD codes (e.g., *150#) to check your balance or buy data packages directly from the computer interface. 4. Troubleshooting Common Issues
Modem Not Detected: Ensure the SIM card is inserted correctly in the internal slot before plugging the modem into the PC. Try a different USB port if the LED light does not blink.
Windows 10/11 Compatibility: If the software fails to launch, right-click the setup file and select "Run as Administrator" or use Compatibility Mode for Windows 7.
Slow Speeds: Position the modem near a window or use a USB extension cable to improve signal reception.
For official support or to purchase data bundles, you can visit the Movitel Mozambique website. Update drivers through Device Manager in Windows