LockXLS On-line Help Library

App-po-14160 Document Action Not Completed Successfully -

The pop-up message is often truncated. To see the real cause:

A: No. Ignoring it or using backend SQL to force a status change can break financial integrations, duplicate POs, or cause invoice mismatches.

A: The error is deterministic. If it worked before, something changed—either the PO’s state, your permissions, or a related master data element (like a vendor or account code).

Sometimes the UI misleads users. For example:

Read the exact wording of buttons. If you see a button like “Complete Action” or “Process,” try that instead of the generic “Save” or “OK.”