Agc Vicidialphp Work [RECOMMENDED]

When a lead says "Call me in 30 days", AGC updates the vicidial_list callback date. Exactly 30 days later, the hopper generator re-injects that lead, and vicidial.php presents it to an agent with a note: "Follow up – previous interest."

| Vulnerability | Risk | Mitigation | |---------------|------|-------------| | SQL Injection | High (older versions prior to 2.14) | Use prepared statements; upgrade to ≥2.14-830a. | | Cross-Site Scripting (XSS) | Medium (lead fields not sanitized) | Apply htmlspecialchars() on lead name, phone, notes. | | Session fixation | Medium | Regenerate session_id after login. | | Unauthorized API access | High (admin.php, vicidial.php with ?user= param) | Enable IP whitelisting and API_ALLOW system setting. |

Behind the scenes, VICIdial’s cron scripts (AST_VDhopper.pl and ADAPT_VDhopper.pl) populate the vicidial_hopper table.
AGC decides: agc vicidialphp work

sequenceDiagram
    Agent->>+vicidial.php: Login via HTTPS
    vicidial.php->>MySQL: Validate credentials, get session ID
    vicidial.php-->>Agent: Load AGC interface
    Agent->>vicidial.php: Click "Dial Next"
    vicidial.php->>MySQL: Write to vicidial_live_agents (status=READY)
    MySQL->>AST_VDauto.pl: Trigger dial request
    AST_VDauto.pl->>Asterisk: Originate call
    Asterisk-->>Agent: SIP call established
    loop Every 1 sec
        Agent->>vicidial.php: AJAX poll for lead data
        vicidial.php->>MySQL: Fetch queue entry
        vicidial.php-->>Agent: Return lead info & timer
    end

Within the web phone script (typically JavaScript embedded in the PHP template), the AGC is enabled during the media acquisition phase.

Standard WebRTC Constraint Implementation: When a lead says "Call me in 30

// Constraints used when requesting user media access
const constraints = 
    audio: 
        echoCancellation: true,
        noiseSuppression: true,
        autoGainControl: true  // The specific feature in question
    ,
    video: false
;
// Accessing the microphone
navigator.mediaDevices.getUserMedia(constraints)
.then(function(stream) 
// Use the stream for the WebRTC connection
)
.catch(function(err) 
// Handle permission errors
);

In the Vicidial environment, this is often controlled by system variables defined in the System Settings or specific WebRTC phone settings stored in the MySQL database, which are injected into the PHP page load.

Developers often modify vicidial.php to add: Within the web phone script (typically JavaScript embedded

Warning: Directly patching vicidial.php breaks upgrade compatibility. Use the official Custom Dialer Application (CDA) API instead.